The most important action you can take when dealing with a person who displays work refusal is to show that person respect, no matter what. It is the right of everyone to oppose instructions but the disrespectful attitude is not acceptable at any cost.
You can exhibit your respect with specific behaviors: Listen to the complaint in its entirety and do not interrupt. Also, avoid behaviors such as eye rolling or commentary that works to undermine the legitimacy of the anger. Most importantly, maintain your temper. You must remain in control of every situation.
If you are all alone to deal with such situation. It is good for you to not be rude to yourself. Calm down and look for good possibilities. Handle yourself with self-love, respect, and softly to deal with work refusal issues.
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